THe first step is to complete an application form. Although we DO ask about your financial situation, this is NOT a means test but allows us to prioritise calls on our fiance. You should hear back within 28 days. If approved in principle you can go ahead and make your booking directly with the hotel. Once booked, you will receive an pro-forma invoice which we will pay on receipt of application. You will then receive confirmation and can begin to make arrangements for your holiday.